Privacy Policy
Policies and copywriting for Eluai Bio Labs
Last Updated: 06.02.2026
Eluai Bio Labs (“we,” “our,” or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect:
Personal Data: Name, email address, phone number, shipping/billing address, and payment information provided voluntarily during purchase or account creation.
Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
How We Use Your Information:
- To process and fulfill your orders.
- To communicate about your order, provide customer support, and respond to inquiries.
- To send marketing communications (only with your explicit consent). You may opt-out at any time.
- To improve our website, products, and services.
Legal Basis & Your Rights (Under Kenyan Data Protection Act, 2019):
We process your data based on your consent, contract performance, and legitimate interests. You have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Withdraw consent for marketing.
- Data portability (where applicable).
To exercise these rights, contact us at Eluaibiolabs@gmail.com
Data Sharing & Security:
We do not sell your data. We may share it with trusted third-party service providers (e.g., payment processors, couriers) strictly to facilitate our services. We implement appropriate technical and organizational measures to protect your data, but no online transmission is 100% secure.
Data Retention: We retain your personal data only as long as necessary for the purposes stated, or as required by Kenyan law.
Contact: For any privacy-related questions, contact our Data Protection Officer at Eluaibiolabs@gmail.com
Policies and copywriting for Eluai Bio Labs
Last Updated: 06.02.2026
Eluai Bio Labs (“we,” “our,” or “us”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect:
Personal Data: Name, email address, phone number, shipping/billing address, and payment information provided voluntarily during purchase or account creation.
Technical Data: IP address, browser type, device information, and browsing behavior through cookies and similar technologies.
How We Use Your Information:
- To process and fulfill your orders.
- To communicate about your order, provide customer support, and respond to inquiries.
- To send marketing communications (only with your explicit consent). You may opt-out at any time.
- To improve our website, products, and services.
Legal Basis & Your Rights (Under Kenyan Data Protection Act, 2019):
We process your data based on your consent, contract performance, and legitimate interests. You have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing.
- Withdraw consent for marketing.
- Data portability (where applicable).
To exercise these rights, contact us at Eluaibiolabs@gmail.com
Data Sharing & Security:
We do not sell your data. We may share it with trusted third-party service providers (e.g., payment processors, couriers) strictly to facilitate our services. We implement appropriate technical and organizational measures to protect your data, but no online transmission is 100% secure.
Data Retention: We retain your personal data only as long as necessary for the purposes stated, or as required by Kenyan law.
Contact: For any privacy-related questions, contact our Data Protection Officer at Eluaibiolabs@gmail.com